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Points of sale
Here you can buy your train tickets.
If you received an email stating that you need to pick up your travel ticket at a point of sale, please click here for more information.
Cusco City
Address: Av. Velasco Astete s/n, Cusco
Opening hours: Monday to Sunday and holidays from 06:00 hrs to 20:00 hrs.
Address: Portal de Carnes 214, Plaza de Armas, Cusco
Opening hours: Monday to Sunday and Holidays: 08:00 to 20:00 hrs.
Please note: Opening hours for 24th and 31st December 2024: 08:00 hrs – 18:00 hrs.
Address: Av. El Sol 409, Cusco
Opening hours: Monday to Saturday and Holidays: 07:00 to 22:00 hrs.
Please note: Opening hours for 24th and 31st December 2024: 07:00 hrs – 18:00 hrs.
Address: (Located within the same station Wanchaq) Av. Pachacuteq s/n, District of Wanchaq, Cusco.
Opening hours: Monday to Friday: 04:45 a 17:30 hrs. | Saturday, Sunday and holidays: 04:45 to 13:00 hrs.
Please note: Opening hours for 24th and 31st December 2024: 04:45 hrs – 13:00 hrs.
Address: Calle Roldan s/n, Distrito de Poroy, Cusco
Opening hours: Monday to Saturday: 06:00 to 21:00 hrs. | Sundays: 06:00 to 20:30 hrs.
Please note: This ticket office is currently not selling train tickets. Ticket changes and validations are also not being processed at this time.
Address: Calle Cascaparo S/N Cusco
Opening hours: Monday to Sunday and Holidays: 06:00 to 14:30 hrs.
Please note: Opening hours for 24th and 31st December 2024: 06:00 hrs – 14:30 hrs.
Lima
Address: Av. Malecón de la Reserva 610, Booth 214 – Plaza Gourmet, Miraflores
Opening hours: Monday to Sunday: 10:00 to 22:hrs
Address: Av. Elmer Faucett s/n, National Departures, 2nd Floor, between Gate 13 and 14, Callao.
Opening hours: Monday to Friday: 04:00 to 06:00 hrs and 07:00 to 20:00 hrs. | Saturday and Sunday: 07:00 to 13:30 hrs. and 14:30 to 16:00 hrs.
Please note: This point of sale will close temporarily on 17th December 2024 due to the change of airport terminal.
Machu Picchu
Address: Railway Line Kilometer 122- Hidroeléctrica
Opening hours: Monday to Sunday and Holidays: 06:45 to 10:00 hrs. and 12:30 to 18:00 hrs.
Main ticket sales office:
- Opening hours: Monday to Sunday and holidays: 05:00 to 22:00 hrs.
- Address: (Located inside the Machu Picchu station) Av. Machu Picchu Pueblo s/n, Barrio Las Orquídeas, Machu Picchu Pueblo, Cusco.
Ticket office for Machu Picchu residents only:
- Opening hours: Monday to Sunday and holidays: 06:30 to 19:00 hrs.
- Address: Av. Imperio de los Incas, Machu Picchu Pueblo.
Special ticket office for last minute purchases:
- Opening hours: Monday to Sunday and holidays from 09:30 to 19:00hrs.
- Address: Av. Imperio de los Incas, Machu Picchu Pueblo.
Address: Mercado de Abastos 1st floor Of 04 Santa Teresa – La Convención – Cusco
Opening hours: Monday to Sunday and Holidays: 04:30 to 9:30 and 13:30 to 16:00 hrs.
Sacred Valley
Address: (Located inside Ollantaytambo station) Av. Ferrocarril s/n, Ollantaytambo, Sacred Valley, Cusco.
Opening hours: Monday to Sunday and Holidays: 04:15 to 21:00 hrs.
Address: (Located inside the Urubamba station) Av. Ferrocarril s/n, Urubamba, Sacred Valley, Cusco.
Opening hours: Monday to Friday: 06:00 hs to 11:00 hs y 16:00 hs to 19:00 hs | Saturday, Sunday and Holidays: 06:00 hs to 11:00 hs and 16:00 hs to 19:00 hs.
Please note: This ticket office is currently not selling train tickets. It is only operational as a train station.
Train stations
Find out where to board our trains.
Arequipa
Address: Av. Tacna y Arica 200, Arequipa, Peru.
Train services departing from this station: Andean Explorer, A Belmond train.
Please note: boarding is 30 minutes prior to the train departure.
Cusco City
Address: Calle Cascaparo S/N Cusco.
Train services departing from this station: PeruRail Vistadome and PeruRail Expedition.
Please note: boarding is 30 minutes prior to the train departure.
Address: (Located within the same station Wánchaq) Av. Pachacuteq s/n, District of Wanchaq, Cusco.
Train services departing from this station: Hiram Bingham, A Belmond train; PeruRail Titicaca and Vistadome Observatory.
Please note: boarding is 30 minutes prior to the train departure.
Address: (Located within the Poroy Station itself) Calle Roldan s/n, District of Poroy, Cusco.
Opening hours: Monday to Sunday and holidays from 06:30 hrs to 09:15 hrs.
Train services departing from this station: Hiram Bingham, A Belmond train; PeruRail Vistadome and PeruRail Expedition.
Please note: No in-person ticket validations are conducted at this station.
Boarding is 30 minutes prior to the train departure.
Machu Picchu
Address: Línea Férrea Kilómetro 122- Hidroeléctrica
Train services departing from this station: PeruRail Expedition.
Please note: boarding is 30 minutes prior to the train departure.
Address: (Located inside the Machu Picchu station) Av. Machu Picchu Pueblo s/n, Barrio Las Orquídeas, Machu Picchu Pueblo, Cusco.
Train services departing from this station: Hiram Bingham, A Belmod train; PeruRail Vistadome Observatory, PeruRail Vistadome and PeruRail Expedition.
Please note: boarding is 30 minutes prior to the train departure.
Puno
Train ticket exchanges are not sold or managed at this station.
Address: Av. La Torre 224, Puno, Puno
Train services that depart from this station: PeruRail Titicaca.
Please note: boarding is 30 minutes prior to the train departure.
Address: Jr. El Puerto s/n, Estación Puno Muelle (Km. 351.70 via Arequipa – Puno railroad), Puno.
Train services departing from this station: Andean Explorer, A Belmond train.
Please note: boarding is 30 minutes prior to the train departure.
Sacred Valley
Address: (Located inside Ollantaytambo station) Av. Ferrocarril s/n, Ollantaytambo, Sacred Valley, Cusco.
Train services departing from this station: Hiram Bingham, A Belmond train; PeruRail Vistadome and PeruRail Expedition.
Please note: boarding is 30 minutes prior to the train departure.
Address: (Located inside the Urubamba station) Av. Ferrocarril s/n, Urubamba, Sacred Valley, Cusco.
Train services departing from this station: PeruRail Vistadome.
Please note: The Urubamba station is in a different location than the Ollantaytambo station.
Boarding is 30 minutes prior to train departure.
Hotels
Find out where to board our trains.
Cusco City
Address: 337 Plazoleta Nazarenas Street, Cusco City.
Opening hours: Tuesday and Thursday at 10:00 a.m.
Please note: This place is only for the check-in of the Andean Explorer service that departs from Cusco. After doing so, we will take you in a private vehicle to Wanchaq Station where you will board this luxury train to your destination.
Sacred Valley
Address: Km. 75.8, Urubamba-Ollantaytambo Highway, Sacred Valley, Urubamba
Train services departing from this station: only for shipment of Hiram Bingham service from January-April.
Please note: boarding is 30 minutes prior to the train departure.
Payment methods
- Website: You can purchase online with credit or debit card using Visa, MasterCard, Diners Club and American Express. Also bank transfers via Safetypay, Cuotéalo BCP and Paypal payments are accepted.
- Stores & Ticket Offices: Train tickets can be purchased with Visa, Mastercard, Diners Club, and American Express credit and/or debit cards, as well as with cash* up to USD 500 or S/ 2,000.
- *Cash payment is not accepted only at Lima sales points (Larcomar Shopping Center and Jorge Chávez International Airport).
- ATM: For your convenience ATM machines are located at all our major train stations.
- Traveller’s checks are not accepted.
Note:
You can purchase securely with credit or debit cards using Visa, MasterCard, Diners and American Express. Also, bank transfers via Safetypay and Paypal payments. You may contact our call center +511 -6254848 for assistance or by mail to reservas@perurail.com.